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Customer Relationship Management: Lufthansa
24,99 € *
ggf. zzgl. Versand

Project Report from the year 2007 in the subject Business economics - Marketing, Corporate Communication, CRM, Market Research, Social Media, grade: 86%, Macquarie University (Graduate Accounting and Commerce Centre), course: MKTG814, Managing Customer Relations (post-graduate unit), 19 entries in the bibliography, language: English, abstract: Lufthansa is Germany´s aviation flagship company and also one of the major airlines operating on a global scale. Established in 1926, Lufthansa currently is one of the biggest members and also founders of the Star Alliance, the world´s most important airline cooperation. Divided into five strategic business segments (passenger business, logistics, Maintenance Repair Overhaul, catering and IT services), the following report will focus on the passenger business segment and Lufthansa´s activities in terms of customer relationship management (CRM) in this division. Being one of the first airlines to have established a customer loyalty program, Lufthansa successfully runs its frequent flyer concept Miles & More (Lufthansa, 2007). In a competitive environment like the aviation business, relying on a loyal customer base which generates a major part of the company´s revenue is one of the key drivers for success. Due to cost pressure in the late 1990¿s and the crisis in the aviation business after the terror attacks in 2001, airlines more than ever before recognized and appreciated the value of a relationship to its important profitable customer segments. Thus CRM strategies have become increasingly relevant for Lufthansa and other airlines. Lufthansa´s CRM strategy in the passenger business segment is concentrated within the Miles & More program. Different statuses of memberships are designed to attend to customers throughout the stages of customer´s lifetime and therefore represent the value of the customer for the company. Beneath the Miles & More surface, an accurate value chain is required. The value chain contains Lufthansa¿s Customer Portfolio Analysis, IT and Database Integration, Value Proposition Development and Customer Lifecycle Management. These factors combined enable Lufthansa to create a state of the art CRM system.

Anbieter: Bol.de
Stand: 14.04.2017
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Abenteuer Leben - täglich Wissen - Die Mahnkes ...
0,00 € *
ggf. zzgl. Versand

In der Themenwoche ´Made in Germany´ begrüßt Kathy Weber die Zuschauer aus der Hauptstadt Berlin u. a. mit diesem Thema: Kantinenessen ist langweilig? Wer das glaubt, kennt Olaf und Vivian Mahnke nicht. In der Kantine vom Lübecker Landgericht zaubert das Ehepaar täglich eine riesige Auswahl leckerer Speisen. Doch damit nicht genug - die beiden zeigen auch beim Catering, was in ihnen steckt und scheuen dabei keine Herausforderung. Wir begleiten die Köche einen Tag lang.

Anbieter: Maxdome
Stand: 07.05.2017
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Nanoscience and Nanotechnology for Human Health
149,00 € *
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Unique in combining the expertise of practitioners from university hospitals and that of academic researchers, this timely monograph presents selected topics catering specifically to the needs and interests of natural scientists and engineers as well as physicians who are concerned with developing nanotechnology-based treatments to improve human health. To this end, the book cover the materials aspects of nanomedicine, such as the hierarchical structure of biological materials, the imaging of hard and soft tissues and, in particular, concrete examples of nanotechnology-based approaches in modern medical treatments. The whole is rounded off by a discussion of the opportunities and risks of using nanotechnology and nanomaterials in medicine, backed by case studies taken from real life. Bert Muller is Professor for Materials Science in Medicine at the University of Basel and teaches physics at ETH Zurich. He received a diploma in mechanical engineering, followed by M.Sc. degrees in Physics and English from the Dresden University of Technology, and obtained a PhD in experimental physics from the University of Hannover, Germany. For his achievements he was granted with the Morton M. Traum Award of the American Vacuum Society. Afterwards, he worked as researcher at the Paderborn University, Germany, as Feodor Lynen Fellow and research associate at the EPF Lausanne and as team leader at ETH Zurich. He has become a faculty member of the Physics Department at ETH Zurich. Ten years ago he has founded the Biomaterials Science Center. Currently, this center has more than twenty researchers dealing with nanotechnology-based artificial muscles for incontinence treatment, smart nano-containers to treat cardiovascular diseases, high-resolution X-ray imaging to visualize the human body down to the molecular level, computational sciences of tissues in health and disease and other applications of physics and nanosciences in medicine and dentistry. He is Fellow of SPIE and an active member of the European Academy of Sciences and Arts. Marcel Van de Voorde has 40 years` experience in European Research Organisations including CERN-Geneva, European Commission, with 10 years at the Max Planck Institute in Stuttgart, Germany. For many years, he was involved in research and research strategies, policy and management, especially in European research institutions. He holds a Professorship at the University of Technology in Delft, the Netherlands, as well as multiple visiting professorships in Europe and worldwide. He holds a doctor honoris causa and various honorary Professorships. He is senator of the European Academy for Sciences and Arts, in Salzburg and Fellow of the World Academy for Sciences. He is a Fellow of various scientific societies and has been decorated by the Belgian King. He has authored of multiple scientific and technical publications and co-edited multiple books in the field of nanoscience and nanotechnology.

Anbieter: ciando eBooks
Stand: 15.05.2017
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Silit Servierpfanne Emma mit Glasdeckel - Blau
124,95 €
Angebot
84,99 € *
zzgl. 5,95 € Versand

Servierpfanne Emma mit Glasdeckel - ideal zum Braten - von Silit Die optisch sehr schöne Servierpfanne Emma besteht aus Silargan und ist daher ideal zum Braten bei hohen Temperaturen. Die Pfanne eignet sich zum Beispiel für Fleisch oder Bratkartoffeln. Servierpfanne Emma mit vielen Vorteilen für alle Herdarten geeignet mit backofenfesten Metallgriffen mit Glasdeckel zum Sichtkochen extrastarker Stahlkern - hervorragende Wärmeleitung und -speicherung superharte, keramische Oberfläche: extrem robust, schneid- und kratzfest Entdecken Sie Silargan® Silargan ist die Funktionskeramik für 100% natürlichen Geschmack. Silargan ist das perfekte Material für alle, die gerne natürlich und 100% geschmacksecht kochen. Denn durch die nickelfreie und porenlos geschlossene Oberfläche bleiben der volle Geschmack und das natürliche Aroma Ihrer Zutaten garantiert erhalten. Und das besonders energiesparend. Doch auch darüber hinaus lässt die weltweit einzigartige Funktionskeramik ?Made in Germany? keine Wünsche offen, da sie speziell für die gesundheitsbewusste Küche von heute entwickelt wurde und zudem in vielen trendigen Farben erhältlich ist. Sie ist zudem nickelfrei und perfekt für Allergiker geeignet. Pfanne mit praktischem Glasdeckel Der Glasdeckel schließt dicht und ist ideal, um wasserarm und energiesparend zu kochen, zu dünsten oder zu schmoren. Er verhindert Fettspritzer auf dem Herd und hält das Bratgut bis zum Servieren warm. So macht Kochen Spaß! Schnell online bestellen! Lieferumfang: 1x Servierpfanne Ø 28 cm 1x Glasdeckel mit Metallknauf Ø 28 cm Material: Edelstahl, Silargan®, Glas (Deckel) Qualität: Garantie: 30 Jahre Herstellergarantie auf die Haltbarkeit der Bratfläche Lieferbar in den angegebenen Farben. Aus dem Hause ´´Silit´´. Zum Runterladen für Sie: Die 3 Rezepte aus dem Kochvideo von Zinner-Catering, das wir auf dieser Seite oben unter ´´Produktvideo abspielen´´ bereitstellen. Viel Vergnügen beim Nachkochen von Kaiserschmarrn & Co.!

Anbieter: Shopping24 - Haus...
Stand: 11.05.2017
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Customer Relationship Management: Lufthansa
24,99 € *
ggf. zzgl. Versand

Project Report from the year 2007 in the subject Business economics - Marketing, Corporate Communication, CRM, Market Research, Social Media, grade: 86%, Macquarie University (Graduate Accounting and Commerce Centre), course: MKTG814, Managing Customer Relations (post-graduate unit), 19 entries in the bibliography, language: English, abstract: Lufthansa is Germany´s aviation flagship company and also one of the major airlines operating on a global scale. Established in 1926, Lufthansa currently is one of the biggest members and also founders of the Star Alliance, the world´s most important airline cooperation. Divided into five strategic business segments (passenger business, logistics, Maintenance Repair Overhaul, catering and IT services), the following report will focus on the passenger business segment and Lufthansa´s activities in terms of customer relationship management (CRM) in this division. Being one of the first airlines to have established a customer loyalty program, Lufthansa successfully runs its frequent flyer concept Miles & More (Lufthansa, 2007). In a competitive environment like the aviation business, relying on a loyal customer base which generates a major part of the company´s revenue is one of the key drivers for success. Due to cost pressure in the late 1990¿s and the crisis in the aviation business after the terror attacks in 2001, airlines more than ever before recognized and appreciated the value of a relationship to its important profitable customer segments. Thus CRM strategies have become increasingly relevant for Lufthansa and other airlines. Lufthansa´s CRM strategy in the passenger business segment is concentrated within the Miles & More program. Different statuses of memberships are designed to attend to customers throughout the stages of customer´s lifetime and therefore represent the value of the customer for the company. Beneath the Miles & More surface, an accurate value chain is required. The value chain contains Lufthansa¿s Customer Portfolio Analysis, IT and Database Integration, Value Proposition Development and Customer Lifecycle Management. These factors combined enable Lufthansa to create a state of the art CRM system.

Anbieter: Thalia.de
Stand: 19.04.2017
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Customer Relationship Management: Lufthansa
24,99 € *
ggf. zzgl. Versand

Project Report from the year 2007 in the subject Business economics - Marketing, Corporate Communication, CRM, Market Research, Social Media, grade: 86%, Macquarie University (Graduate Accounting and Commerce Centre), course: MKTG814, Managing Customer Relations (post-graduate unit), 19 entries in the bibliography, language: English, abstract: Lufthansa is Germany´s aviation flagship company and also one of the major airlines operating on a global scale. Established in 1926, Lufthansa currently is one of the biggest members and also founders of the Star Alliance, the world´s most important airline cooperation. Divided into five strategic business segments (passenger business, logistics, Maintenance Repair Overhaul, catering and IT services), the following report will focus on the passenger business segment and Lufthansa´s activities in terms of customer relationship management (CRM) in this division. Being one of the first airlines to have established a customer loyalty program, Lufthansa successfully runs its frequent flyer concept Miles & More (Lufthansa, 2007). In a competitive environment like the aviation business, relying on a loyal customer base which generates a major part of the company´s revenue is one of the key drivers for success. Due to cost pressure in the late 1990¿s and the crisis in the aviation business after the terror attacks in 2001, airlines more than ever before recognized and appreciated the value of a relationship to its important profitable customer segments. Thus CRM strategies have become increasingly relevant for Lufthansa and other airlines. Lufthansa´s CRM strategy in the passenger business segment is concentrated within the Miles & More program. Different statuses of memberships are designed to attend to customers throughout the stages of customer´s lifetime and therefore represent the value of the customer for the company. Beneath the Miles & More surface, an accurate value chain is required. The value chain contains Lufthansa¿s Customer Portfolio Analysis, IT and Database Integration, Value Proposition Development and Customer Lifecycle Management. These factors combined enable Lufthansa to create a state of the art CRM system.

Anbieter: buch.de
Stand: 07.05.2017
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Silit Servierpfanne Emma mit Glasdeckel - Grün
124,95 €
Angebot
84,99 € *
zzgl. 5,95 € Versand

Servierpfanne Emma mit Glasdeckel - ideal zum Braten - von Silit Die optisch sehr schöne Servierpfanne Emma besteht aus Silargan und ist daher ideal zum Braten bei hohen Temperaturen. Die Pfanne eignet sich zum Beispiel für Fleisch oder Bratkartoffeln. Servierpfanne Emma mit vielen Vorteilen für alle Herdarten geeignet mit backofenfesten Metallgriffen mit Glasdeckel zum Sichtkochen extrastarker Stahlkern - hervorragende Wärmeleitung und -speicherung superharte, keramische Oberfläche: extrem robust, schneid- und kratzfest Entdecken Sie Silargan® Silargan ist die Funktionskeramik für 100% natürlichen Geschmack. Silargan ist das perfekte Material für alle, die gerne natürlich und 100% geschmacksecht kochen. Denn durch die nickelfreie und porenlos geschlossene Oberfläche bleiben der volle Geschmack und das natürliche Aroma Ihrer Zutaten garantiert erhalten. Und das besonders energiesparend. Doch auch darüber hinaus lässt die weltweit einzigartige Funktionskeramik ?Made in Germany? keine Wünsche offen, da sie speziell für die gesundheitsbewusste Küche von heute entwickelt wurde und zudem in vielen trendigen Farben erhältlich ist. Sie ist zudem nickelfrei und perfekt für Allergiker geeignet. Pfanne mit praktischem Glasdeckel Der Glasdeckel schließt dicht und ist ideal, um wasserarm und energiesparend zu kochen, zu dünsten oder zu schmoren. Er verhindert Fettspritzer auf dem Herd und hält das Bratgut bis zum Servieren warm. So macht Kochen Spaß! Schnell online bestellen! Lieferumfang: 1x Servierpfanne Ø 28 cm 1x Glasdeckel mit Metallknauf Ø 28 cm Material: Edelstahl, Silargan®, Glas (Deckel) Qualität: Garantie: 30 Jahre Herstellergarantie auf die Haltbarkeit der Bratfläche Lieferbar in den angegebenen Farben. Aus dem Hause ´´Silit´´. Zum Runterladen für Sie: Die 3 Rezepte aus dem Kochvideo von Zinner-Catering, das wir auf dieser Seite oben unter ´´Produktvideo abspielen´´ bereitstellen. Viel Vergnügen beim Nachkochen von Kaiserschmarrn & Co.!

Anbieter: Shopping24 - Haus...
Stand: 11.05.2017
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Stung - Es wird dich stechen [DVD]
10,99 € *
zzgl. 1,99 € Versand

DVD: Eine schicke Gartenparty gerät außer Kontrolle, als die High Society von mutierten Riesen-Killer-Wespen attackiert wird! Mrs. Perch veranstaltet ihre alljährliche Garten-Party in ihrer abgelegenen Villa auf dem Land. Eigentlich ist alles wie immer, doch dann läuft¬ der illegal importierte Pflanzendünger aus und eine ansässige Insekten-Spezies verwandelt sich in zwei Meter große Killer-Wespen. Klar, dass diese Mutationen nicht lange vor der Festgesellschaft¬ Halt machen. Nun liegt es an den Catering-Mitarbeitern Paul (Matt O’Leary) und Julia (Jessica Cook) die angreifenden Bestien aufzuhalten., Bonusmaterial: Verpatzer (00:08:16)Making of (00:21:26)Interviews; Genre: Komödie; Label: Edel Germany GmbH; Laufzeit: 85 Min. Altersfreigabe: Ab 16 Jahren

Anbieter: Media Markt - Ges...
Stand: 24.05.2017
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